Malaysia Payment Gateway Platforms: Which One is Best for Your Business?

MyPulse • 9 Hours Ago • 15 mins read

How does a payment gateway work?

The data provided by Poonirma Chinta, Senior Banking and Payments Analyst at GlobalData, finds that e-commerce in Malaysia is anticipated to increase at a compound annual growth rate of 11.7% between 2024 and 2028 to reach MYR 78.4 billion in 2028. The data is driven by Malaysians' growing preference to shop online. 

The rise of e-commerce in Malaysia has made business owners and customers have a hassle free shopping experience. However, we need to take into account the safety concerns around data privacy and security with cashless transactions as scams are on the rise in Malaysia. That's where payment gateway comes in - it offers solutions for business owners looking for secure online payment options.

While shopping for your New Balance sneaker, have you wondered how your transaction can be done safely? Let’s look into the world of payment gateway.

A payment gateway acts as the central system in the payment processing system, when you are making a purchase. 

As a consumer, entering your card details can feel like a breeze - almost like magic! You might not give it much thought because the transaction happens so seamlessly, but let’s pull back the curtain and see the fun behind the scenes:

Picture this: You are on Shopee and trying to buy a New Balance sneaker and you enter your debit card details, the payment gateway creates a secure tunnel. This tunnel protects your sensitive information as it travels from your device to the seller’s bank. The payment gateway sends your card information to the bank for approval. It checks if you have enough funds. If everything checks out, the bank then gives an approval.

Once approved, the payment gateway facilitates the transfer of funds from your account to the vendor’s account. Ensuring that everything is safe and sound. Finally, you receive confirmation that your purchase was successful, allowing you to shop with ease!

Payment gateways are crucial to the e-commerce industry. By handling sensitive card information and streamlining the payment process, they help businesses reduce risks and ensure transactions. This means you can shop online with confidence, knowing that your payment details are protected. So next time you enjoy a hassle-free shopping experience, remember to appreciate the payment gateway working behind the scenes. 

Why Picking the Right Payment Gateway for Your Bussiness Matters?

Here’s the deal: the right payment gateway is a need for a seamless checkout experience. Before you decide on one, ask yourself these questions: 

These questions might appear to be basic, but it is important, why? A smooth and user-friendly checkout experience is essential to keep customers engaged - any delays or complications could result in cart abandonment. When you are a business owner, the word “cost” comes into play with every decision that you are making, so any high transaction fees or hidden charges can quickly eat into your profit margins, especially as your business grows. Also, what if your plan for the business is to include international clients, multicurrency comes into play, to offer a seamless experience for your international customers. Finally, the approval process and onboarding time can impact how quickly you implement your payment system. Considering these seemingly basic questions can impact your business’ speed and efficiency, it is essential to choose wisely my friend. 

Payment Gateway in Malaysia

For the business owners, here are some of the payment gateways that are available in Malaysia.

Payment Gateways in Malaysia: A Comparison:

What Are You Waiting For? Choose Your Payment Gateway!

Business owners, you have gotten the insights, and now it is time for you to act! Explore your options, compare the features and pick the gateway that offers a smooth operation for your entrepreneurial journey. 

Also, a little PSA for you readers, this article only covered some of the payment gateways in Malaysia. If you have found another great payment gateway that I didn’t mention, let us know, who knows there might be even a Part 2 to this article. 

FAQs

What are the three types of payment gateways?

Redirect, on-site and on-site checkout and off-site payment.

What is a merchant account?

A registered merchant account is a type of bank account required of all businesses to accept debit or credit cards and receive payment.

What is the difference between a payment gateway vs payment portal?

A payment portal is the tool that collects customer payment information, while a payment gateway transfers that data during a transaction.

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